If you're a parent wishing to contact the parents-only help desk, you can use the chat button on this page. You can also send an email. Please include:
* If you're a member, the email address used in registering your account,
* A description of the problem, and
* Your preferences for being contacted.
Our email address: parents-help @ miacademy.co (remove the two spaces around the @ sign).
Email is generally the fastest way to connect with us; however, if a phone call is preferred, please provide your phone number and a few times during business hours to reach you. You may also call us at +1 (909) 443-1317.
If you wish to contact our administration on matters that do NOT concern a parent or child account or matter, for example regarding vendor or organizational concerns, legal issues or DMCA notices, please write us at administration[at-sign]miaplaza[dot]com.
You can also reach us via snail mail at:
PO Box 183
Menlo Park, CA 94026