Contact Us

We appreciate all comments and feedback that you send to us! You can reach us via email at feedback@always-icecream.com, or you can select the Feedback button on the left to fill out our feedback form.

If you have a question or concern, please fill out the form below as thoroughly as possible. Please share how you'd prefer to be contacted and someone will get in touch with you by the end of the next business day. This is generally the optimal way to reach us as our full customer services team then sees it. Providing a good issue description in the form enables us to do initial investigations and direct the inquiry to the right person.





If you prefer to interact with us directly in real time, try the chat option at the bottom right of this page. You can also call us from Monday to Friday between 10am and 5pm Eastern Time at +1 (650) 297-4770; however, we're not able to take all calls as we're working hard to improve the site for you. If you get redirected to voice mail, please leave a detailed message including your full name (please spell it out), the email address associated with the account, a valid phone number, the site name (Miacademy, Always Icecream or Clever Dragons), and your issue. We'll respond by phone or email: Please state your preference for phone or email if you have one.

For reporting any problems with the website, improvement ideas, complaints, DMCA notices, or support requests with this website, please send an email through the Feedback button.

You can also reach us via snail mail at

PO Box 183

Menlo Park, CA 94026

USA